Crisis and Recovery Management

From the initial stages of a crisis through to the recovery phase, there is a lot for leaders to think about and get right. Avoid knee-jerk decisions and move forward with confidence, taking advantage of the opportunities offered by this period of accelerated change.

The role of the Board in crisis management

To what extent is "Noses in, thumbs out" the right mantra for your Board during a crisis? Go beyond your standard Risk Committee practices and pro-actively review and workshop the thresholds that are right for your organisation over a range of crisis situations, so you can set the right parameters for your CEO ahead of time. Get Board Directors aligned, establish your recovery goals, and establish how the Board will support your CEO when a crisis hits.

Pre-incident preparation and practice

Managing a crisis and recovery requires your leadership team to step up and beyond their 'normal' duties. Crisis preparation includes establishing a crisis management framework and policies, ensuring the right delegations are in place, and that your team is clear about the role you want them to play. Clarify responsibilities for communications, track decision-making and grow accountability and confidence in your response. Empower your leadership to be ready and confident.

Integrated planning for successful recovery

Your programme for business recovery will be complex with inter-related layers and inter-dependencies, the failure of any of these can stall or damage your recovery. Programmes are also additional workload that has to be completed on top of "business as usual". Ensure your plans for recovery are realistic and able to be achieved, with the right people in the right places and quality monitoring and reporting in place to allow you to take best advantage of opportunities along the way.

About Me

Alex brings over twenty years of experience in property and construction, as well as broader experience in technology, crisis and recovery management and organisational transformation. In her most recent role as a Senior Executive of the University of Canterbury, she was responsible for delivering the post-earthquake recovery programme.

Alex is an accredited Mediator and Non-Executive Board Director. She is a member of the New Zealand Institute of Company Directors, the Resolution Institute and the Arbitrators and Mediators Institute of New Zealand.

ABOUT

Clients

Call 027 7049 883

Get in touch